FAQ

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FAQs

What is a Repair Cafe?

A Repair Café is a place where visitors can bring along all sorts of broken items and where a group of volunteers will try to mend them. It’s a community event where the emphasis in on mending broken items to prevent them being thrown away.

Refreshments are usually available at each venue (for a small charge) although in some locations we are currently not permitted to offer a cafe. See our Upcoming cafe dates.

What items can I bring to a Repair Cafe?

You can bring along electrical appliances, clothing, furniture, housewares, toys, etc. Anything that’s broken (and which you can manage to carry on your own to the Repair Café) is welcome. At the moment, you will need to book a repair slot in advance for any of our Repair Cafes. The relevant links are regularly updated here

What if I need a part?

Our volunteers can advise if you need a special part. When this is the case, we ask visitors to source the part directly and bring it along to the next Repair Café where our volunteers will use it to try and mend the item.

What if I need a zip?

Our sewing specialists can replace zips free of charge but you will need to source and bring along the right length zip. We also ask that you remove the broken zip in advance.

Do I bring tools?

No, there’s no need to bring tools. Our volunteers use their own (much-loved) tools.

Do I have to register before visiting a Repair Cafe?

Yes. Under new guidelines you now need to book your a repair slot in advance. You will find the relevant links here.

How much does it cost to have something repaired at a Repair Cafe?

Visiting a Repair Café is free of charge but voluntary donations are always appreciated. In each Repair Café, a collection box is available for donations if you’d like to make one. Or you can make a donation online.

Where does my donation go?

Donations are used to cover some of the costs involved in running Repair Cafés. These include: hall hire; insurance; resources such as glues, batteries and fuses; and publicity.

How is Share and Repair funded?

Share & Repair funding comes from a mixture of donations and grants. Donations by visitors to the Repair Cafés are used to cover the costs of hall hire, insurance, materials and an annual volunteer celebration.    

Grants from St John’s, Bath & West Community Energy Fund and Bath Boules are used to buy capital items such as PAT Testers (to check electrical items are safe to use), publicity and marketing materials.

What is a Library of Things?

A Library of Things is a place where you can borrow items ‘Things’ that you might need to use just now and again. 

By using the Bath Library of Things, you can reduce the environmental impact of purchasing and owning items, as well as save money. We now have more than 300 items you can borrow, from power tools to camping equipment.

What can I borrow?

We have more than 300 items in stock across six categories and are always adding more things: 

Our items including power tools for tricky DIY projects to specialist equipment for cleaning the home or having a party. 

Search for an item here.

Where do your items come from?

Our items have been donated by people in and around Bath. Most now belong to the Library of Things but people also lend us items to lend out to other people, especially if storage space at home is limited. They retain ownership of their item and can use it whenever they need to.

Check out our latest Wishlist of items.

How much does it cost to borrow an item?

Borrowing costs vary depending on the item and the type of Membership you choose. Our Membership options are:

Temporary. Free Membership valid for two weeks. No discounts on loans. Good for a one-off loan.

Best Friend: £10 for annual Membership. 25% discount off every loan.

Proud Supporter: £40 for annual Membership. No loan fees. Best value Membership for frequent borrowers.

Super Supporter: £80 for annual Membership. No loan fees. This Membership allows us to donate memberships to local charities for those in need.

Find an item and the cost of borrowing.

What do I need to bring with me to use the Library of Things?

Please bring two forms of ID when you come to collect your item.

Where is the Library of Things?

Our new location is within the Share and Repair Shop, 8, Broad Street, Bath, BA1 5LJ.

When is the Library of Things open?

Monday 10am-1pm

Wednesday 10am-1pm

Friday 10am-1pm

Saturday 10am-12

How are you limiting the risk of infection in the Share and Repair Shop? 

We have a number of procedures in place to limit the risk to borrowers, volunteers, and staff from COVID-19.

  • Only two borrowers are allowed inside the shop at any one time.
  • Hand sanitiser is available at the door when you come in.
  • There is a one-way system to follow around the shop.
  • We are encouraging all borrowers to pay online before coming to collect an item so that we can reduce the need for interaction in the shop.
  • There are designated drop-off points so that borrowers can drop off items in the shop without coming into contact with others.
  • Our volunteers and staff are all provided with a facemask and gloves. It is their choice whether to wear them.
  • All items waiting for collection will be ready on the shelves for borrowers to collect.
How do you limit the risk of cross-contamination from items? 

We are using a multi-stage approach to minimise the risk of infection from items, both to borrowers and volunteers.

We ask all borrowers to clean items before returning them. All returned items are then left untouched for three days. After three days, the items are disinfected before being returned to the shelves.

We also recommend that borrowers wash items borrow once they get home and before using them.

Can I collect and drop-off tools if I, or someone close to me, has recently shown symptoms of COVID-19?

If you show any symptoms of COVID-19, or have been in contact with anyone else showing symptoms within the last 14 days, we ask you to stay away from the shop. Please follow Government advice around self-isolating in these circumstances.

If you have already paid for your item online, or you are unable to return an item you have borrowed, please get in contact. We will refund you for any items you are unable to collect and waive any late fees if you are unable to drop-off.

Can I bring my children with me to collect and drop off items? 

As far as possible we are trying to limit the number of borrowers in the shop at a time. However, we appreciate that many of our borrowers may have young children who they will need to bring with them. This is absolutely fine.

We just ask that if you are coming in with children you wait for all other borrowers to leave the shop before coming in.

Is there somewhere to park nearby? 

As part of efforts to enable social distancing, the pavement opposite The Share and Repair Shop on Broad Street has been temporarily widened. This means that the road is now too narrow for cars to pull over and drop-off or pick-up items.

However, there are places to park close by. The nearest car parks are: Cattle Market Car Park and Broad Street Car Park

There is also a loading bay outside St Michael’s Church on Broad Street and a single yellow line a bit further up Broad Street from the shop.

We have a wheelbarrow in the shop to take items to and from your car if needed.

Are you accepting donations for the Library of Things?

Absolutely! You can donate good quality and re-usable items at The Share and Repair Shop on Broad Street on Mondays, Wednesdays, and Fridays 10am-1pm and on Saturdays 10am-12pm.

Check out our latest Wishlist of items.

Please help us by cleaning your donations beforehand. This is especially important at this time to minimise the risk of infection.

If you’re not sure whether your item is something we need, please ask via hello@shareandrepair.org.uk first to check. We wouldn’t want you to come all this way if we cannot take your item.